Privacy Policy
This policy explains how SpinBit Casino NZ collects, uses, stores and protects your personal information. We are committed to full transparency and compliance with applicable data protection laws.
SpinBit Casino NZ (“SpinBit“, “we“, “us“, “our“) operates the online casino platform accessible at spinbit-casinonz.com and related subdomains. SpinBit is licensed and regulated by the applicable gaming authority and provides online casino services to players in New Zealand.
As a data controller, SpinBit is responsible for the personal information it collects about you when you use our website, create an account, or interact with our services. This Privacy Policy applies to all personal data processed by SpinBit in connection with your use of the platform.
We collect personal information in the following categories, depending on how you interact with SpinBit NZ:
Full name, date of birth, email address, home address, phone number, username and password (encrypted). Collected when you create an account.
Government-issued photo ID (passport, driver’s licence), proof of address documents (utility bills, bank statements), and in some cases source of funds documentation. Required by anti-money laundering (AML) regulations before your first withdrawal.
Deposit and withdrawal transaction records, payment method details (card type and last four digits — full card numbers are never stored by us), crypto wallet addresses, bank account details. We do not store full payment card numbers; these are handled by PCI-DSS compliant payment processors.
Game play history, bet amounts, win/loss records, bonus usage, session duration, login timestamps, and responsible gambling interactions (deposit limits, self-exclusion requests). Used for account management, regulatory reporting, and player protection.
IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and pages visited on our site. Collected automatically via cookies and server logs for security and site performance purposes.
Records of your interactions with our customer support team (live chat logs, email correspondence, support tickets), your marketing preferences, and any feedback or survey responses you submit.
We use your personal data only for the purposes described below. We do not sell your personal data to third parties under any circumstances.
Creating and maintaining your account, verifying your identity, processing deposits and withdrawals, and managing your gaming profile.
Complying with AML laws, KYC requirements, responsible gambling obligations, and reporting to regulatory authorities as required by New Zealand law.
Detecting and preventing fraudulent activity, unauthorised account access, money laundering, and other illegal activities on our platform.
Administering bonus offers, free spins, loyalty programmes and promotional campaigns that you have opted into or are eligible for based on your account activity.
Sending you promotional emails, SMS or push notifications about offers and new features — only where you have given explicit consent. You may unsubscribe at any time.
Monitoring gaming behaviour to identify potential problem gambling, enforcing self-exclusion requests, and applying deposit and loss limits you have set.
We process your personal data only where we have a valid legal basis. The applicable bases are:
SpinBit NZ uses cookies and similar tracking technologies to operate the site and improve your experience. Below is a summary of the types of cookies we use:
| Type | Purpose | Consent Required? |
|---|---|---|
| Essential | Login sessions, security tokens, shopping cart. Required for the site to function. | No — Always Active |
| Functional | Language preferences, game settings, last played games. Improves your experience. | Optional |
| Analytics | Page views, session duration, traffic sources. Helps us improve site performance (Google Analytics). | Optional |
| Marketing | Tracking conversions from affiliate partners, retargeting ads, promotional attribution. | Yes — Consent Only |
You can manage your cookie preferences at any time via the Cookie Settings link in the site footer, or by configuring your browser to block cookies. Note that disabling essential cookies will affect site functionality.
We do not sell your personal data. We share your information only where necessary with the following categories of recipients, all of whom are bound by contractual data protection obligations:
Any transfer of personal data to countries outside New Zealand or the European Economic Area is conducted under appropriate safeguards including Standard Contractual Clauses or equivalent protections.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
Duration of account + 5 years after closure
5 years from account closure (AML requirement)
7 years (tax and regulatory obligation)
3 years from last interaction
Until consent withdrawn or account closed
Permanently retained for player protection
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:
Subject to applicable law, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
SpinBit NZ is strictly an adults-only platform. Our services are available only to individuals aged 18 years or older. We do not knowingly collect personal data from anyone under the age of 18.
If we become aware that a person under 18 has provided us with personal data, we will immediately suspend the account and delete the information. If you believe a minor has registered on our platform, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make significant changes, we will notify you by:
Your continued use of SpinBit NZ following the posting of changes constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you must stop using the platform and may request account closure.
If you have any questions, concerns or requests regarding this Privacy Policy or the personal data we hold about you, please contact our Privacy team:
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in New Zealand — the Office of the Privacy Commissioner at privacy.org.nz.
Your data is protected. Your privacy is respected. 18+ players in New Zealand only.
